FAQ

Product

Oakwood Pt is a modern home fragrance brand inspired by nature and intentional living. Our candles are designed to create a

Our candles are hand poured using a premium coconut soy wax blend and high quality fragrance oils. This wax blend allows for a clean burn and balanced scent throw.

Our candles are designed to be present but not overpowering. The intention is that the scent gently fills a room without overpowering the space.

To get the best burn and scent performance:

Allow the wax to melt fully across the surface on the first burn
Burn for no more than 4 hours at a time
Trim the wick to 1/4 inch before each burn
Keep away from drafts and never leave unattended

It is completely normal for areas of the wax to pull away from the glass, creating a lighter or cloudy look. This can happen for a variety of reasons, but most normally temperature changes during the pouring and curing process. This does not affect the quality of the scent or performance of the wax and is purely aesthetic.A slightly imperfect appearance is a tradeoff we're happy to make in favor of better ingredients and performance.

Shipping

Enjoy free shipping on all orders over $50. We offer flat rate $5 shipping on all other orders.

If you received a product that is damaged in any way, please email hello@oakwoodpt.com with your order number and proof of damage to request a replacement within 48 hours of receiving your shipment.

Returns & Exchanges

If you are not completely satisfied with your Oakwood Pt purchase, please email your order number and proof of purchase to hello@oakwoodpt.com within 30 days of delivery and we'll be in touch. Items must be unused and in original packaging.